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CT Center Dialer Interface Reference Manual

Configuration Programs - Campaign Definition

Single Recall Statement

 

 

The Single Recall Statement build strategy is the simplest, and most widely used of the various options.  Any Recall statement can be entered here, up to 450 characters.  It can be simple as in “GET-LIST MYLIST”, or it can have multiple selection criteria.

 

 

        IAT Dialer Campaign Details – Single Recall Statement        

   Campaign:  CAMPAIGN_1

       Type:  Interactive

      Cycle:  X

Single Recall Statement:       

  SELECT DEBTOR WITH PRIMARY “1” AND WITH THIS AND WITH THAT AND WITH

  EVERYTHING ELSE YOU MIGHT WANT    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(/)change, (D)elete, (F)ile, e(X)it:

 

 

 

Screen Prompts:

Campaign, Type, and Cycle:  These prompts are documented in the Detail Screen section of the main Campaign Definition page.

 

Single Recall Statement:  Enter (or edit) the Recall statement that will be used to select debtors to add to this campaign.  We suggest that any selection statement include the condition, ‘WITH PRIMARY “1”’ to avoid calling packeted accounts more than once in the campaign.

 

The statement you enter can be up to 450 characters in up to 6 screen lines.  The program will manage the lines, breaking them up on word boundaries for you.  As you are entering text, there will be 2 informational lines at the bottom of the screen.  They look like this:

 

Approximately 340 characters left out of 450

Enter <CR> for next line, / to back up, # to finish.

 

Command Prompt Options:

/:  Change the campaign definition.  Control goes to the top prompt and proceeds, field by field, back to the command prompt.

 

D:  Delete this campaign.

 

F:  File this campaign to save it.

 

X:  Exit this screen without saving any changes.

 

 

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