CT Center Documentation > Reference Manual Menu > Campaign Definition Main Page
The Combine WIPs from Multiple Desks campaign build strategy uses a work file to create a single list from multiple WIPs. The order of accounts within the WIPs is maintained, with the first account from the first desk being first, the first account from the second desk being second, and so on. This strategy is particularly useful in a predictive dialing environment where you have a pool of agents working a pool of desks.
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IAT Dialer Campaign Details – Combine WIPs from Multiple
Desks
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Campaign: CAMPAIGN_4 |
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Type: Interactive |
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Cycle: X |
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Desk Numbers: |
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001.
15
013.
025.
037. 049. |
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002.
23
014.
026.
038.
050. |
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003.
32
015.
027.
039.
051. |
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004.
47
016.
028.
040.
052. |
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005.
017.
029.
041. 053. |
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006.
018.
030.
042.
054. |
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007.
019.
031.
043.
055. |
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008.
020.
032.
044.
056. |
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009.
021.
033.
045. 057. |
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010.
022.
034.
046.
058. |
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011.
023.
035.
047.
059. |
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012.
024.
036.
048.
060. |
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(/)change, (D)elete, (F)ile, e(X)it: |
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Campaign, Type, and Cycle: These prompts are documented in the Detail Screen section of the main Campaign Definition page.
Desk Numbers: Enter each of the multiple desk numbers. To remove a desk from the list, enter a space over it. If there are more desks than can fit on a single page, you will be able to enter NEXT and BACK to move between pages.
/: Change the campaign definition. Control goes to the top prompt and proceeds, field by field, back to the command prompt.
D: Delete this campaign.
F: File this campaign to save it.
X: Exit this screen without saving any changes.
Copyright 2012, Cubs Consulting, Inc.